Studio Policies
Reserve your spot in our boutique studio and experience pilates the New York way.
Easily book classes or memberships through our online system — and start your journey toward a stronger, more balanced body.
Easily book classes or memberships through our online system — and start your journey toward a stronger, more balanced body.
General
- All sessions are booked and managed via our Glofox booking system.
- Grippy socks are mandatory for safety and hygiene. For your convinience, “Lucky Honey” socks are available for purchase at the studio. Please note that entry without grip socks is not allowed.
- Please silence mobile phones and avoid strong fragrances in the studio.
Cancellations
- Cancellations must be made at least 12 hours before class.
- Late cancellations and no-shows will be charged as one session from your pass.
- Instructors reserve the right to refuse late entry once class has started.
Class Packs
- Refunds are not offered for unused or expired sessions.
- 1x Reformer Class – Expires 1 month from purchase.
- 3x Refprmer Intro Pack – New Customer Only. Expires 1 month from purchase.
- 5x Reformer Class Pack – Expires 2 months after first booking.
- 10x Reformer Class Pack – Expires 4 months after first booking.
Safety & Liability
- Participation is at your own risk.
- Please inform your instructor of any injuries or health concerns before class.
- The studio is not responsible for personal belongings.
Studio Etiquette
- Arrive on time and respect the calm environment of the space.
- Clean your Reformer and props after each class using the provided cleaning spray.
- Be kind and considerate — Reform is a shared, mindful space.
